General Manager

The General Manager directs the operations of a location, and has operations and other departments reporting into this position on a daily basis.


  • Provides general guidance to department managers

  • Provides strategic planning and direction to the operations

  • Manages contract compliance

  • Develops and manages the operational budget

  • Assists the Corporate office with contract procurement, operational analysis, and price proposals

  • Investigates, makes and administers decisions up to and including terminations

  • Has overall responsibility for scheduling, performance evaluation, and staffing responsibilities for the management staff of the facility

  • Other duties as required.


Experience :

  • 5 or more years of relevant transit management experience required

  • 5 or more years management/supervisory experience required

  • Labor relations experience

  • Business development experience preferred

Skills and Knowledge Required:

  • Knowledge of relevant federal and state employment laws.

  • Thorough knowledge of laws, ordinances and regulations underlying the transit operation.

  • Thorough knowledge of the methods of operation of the transit system s staff and operational departments.

  • Ability to deal with state and local government.

  • Ability to manage cost control and financial/budget experience handling multiple locations.

  • Working knowledge and proficiency with Microsoft Word, Excel and PowerPoint programs.

  • Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization.

  • Ability to organize and perform work efficiently; strong attention to details.

  • Ability to work effectively with labor; including labor grievances and negotiations.

  • Travel requirement (as a percent): <5% travel between properties and for meetings and outside training.

Education, Licensing, and Certifications :

  • Bachelor s degree or equivalent in Business Administration, Logistics, Transportation or related field required.

Physical Requirements:

  • Must be able to work shifts or flexible work schedules as needed.

  • 100% of work is accomplished indoors and in air conditioned or well ventilated facilities

  • Work is accomplished in an office or in a cubicle space equipped with a telephone and computer.

  • The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.

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